Privacy Policy

Privacy Policy – Calx Capital Management 

Effective Date: 12 August 2025

1. Controller Information

This website is operated by:

Calx Capital Management S.à r.l.
Registered in Luxembourg
Email: calxoffice@calxcm.com
Postal address: 33 Boulevard Prince Henri
L-1724 Luxembourg
Luxembourg

Calx Capital Management is the data controller responsible for the processing of your personal data as described in this Privacy Policy.

2. Information We Collect

a) Personal Information You Provide Voluntarily

We may collect the following information when you open an account, request services, or otherwise communicate with us:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Financial information (for account opening or services)

  • Investment preferences

Legal basis:

  • Performance of a contract (Art. 6(1)(b) GDPR)

  • Compliance with legal obligations (Art. 6(1)(c) GDPR)

  • Legitimate interests in managing our client relationships (Art. 6(1)(f) GDPR)

b) Automatically Collected Information

When you visit our website, we may collect:

  • Browser type and version

  • Pages visited and time spent on site

  • Device identifiers

  • Cookies and tracking technologies (see our Cookie Policy for details)

Legal basis:

  • Consent (Art. 6(1)(a) GDPR) for non-essential cookies

  • Legitimate interests (Art. 6(1)(f) GDPR) for strictly necessary cookies

3. Purpose of Processing

We process your personal data for the following purposes:

  • To provide financial advisory or investment services (Contract)

  • To communicate with you and respond to inquiries (Legitimate interests)

  • To process account applications or transactions (Contract / Legal obligation)

  • To comply with regulatory or legal obligations (Legal obligation)

  • To improve our website and services (Legitimate interests / Consent for cookies)

4. Data Sharing

We do not sell or rent your personal data. We may share your data with:

  • Service providers: For account operations, analytics, or customer support, bound by confidentiality and data protection agreements.

  • Legal or regulatory bodies: Where required by Luxembourg law or other applicable laws.

  • Business transfers: In the event of a merger, acquisition, or asset sale.

If we transfer personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place (such as EU Standard Contractual Clauses).

5. Data Retention

We retain personal data only as long as necessary for the purposes collected, or as required by law:

  • Contractual and regulatory data: Minimum 10 years after the end of the relationship (per Luxembourg financial regulations).

  • Marketing data: Until you withdraw consent or object to processing.

  • Website analytics data: As specified in our Cookie Policy.

6. Data Security

We use industry-standard measures to protect your data, including:

  • SSL encryption

  • Firewalls and access controls

  • Staff training on GDPR compliance

However, no method of transmission or storage is completely secure.

7. Your Rights

Under the GDPR and Luxembourg law, you have the right to:

  • Access your personal data (Art. 15)

  • Rectify inaccuracies (Art. 16)

  • Erase your data (“right to be forgotten”) (Art. 17)

  • Restrict processing (Art. 18)

  • Data portability (Art. 20)

  • Object to processing (Art. 21)

  • Withdraw consent at any time (Art. 7(3)) without affecting the lawfulness of prior processing

  • Lodge a complaint with the Commission Nationale pour la Protection des Données (CNPD)

CNPD contact details:
Commission Nationale pour la Protection des Données
15, Boulevard du Jazz
L-4370 Belvaux, Luxembourg
Website: www.cnpd.lu

To exercise your rights, email: calxoffice@calxcm.com

8. Cookies and Tracking

We use cookies and similar technologies to operate our site, enhance user experience, and analyse traffic.

  • Strictly necessary cookies are always active.

  • Other cookies require your consent before they are set.

For details, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date”.